This position can be in-office in NYC or remote work-from-home. Remote U.S. candidates are encouraged to apply.
AdThrive helps serious bloggers make more money with ads on their site by acting as their trusted expert guide in the wild-west like world of online advertising.This means helping them figure out which ad networks to use, strategizing how to place ads on their site, and then actually setting the ads up for them for them. Through our work, we’re help the best creators and contributors on the web, people who have a passion their craft (cooking, decorating, parenting, finance, investing) get to write about their passion and be paid to live their dream. We help bloggers leave their full-time jobs and stay home with their kids. We help struggling families pay their bills and find hope. We support the people who are creating the internet!
As a Client Support & Communication Strategist for AdThrive, you’re the kind of person who enjoys helping people and going out of your way to make sure they’re happy. You have a keen sense of awareness in regard to the human condition; how they’re diverse, how they all need love and kindness. The thought of helping someone in even the smallest way warms you to your core!
We’re looking for someone who would be happy to spend most of their day responding to client questions via email and our support ticket system and proactively engaging with them in order to establish and build relationships. This will include analyzing how their ads are performing, coming up with smart, creative ways to frame analytical data so that "non-numbers" type people can understand it, and working with our small team in meetings to strategize and plan so that we can constantly work towards making our services better for our community of bloggers and publishers. Bottom line: Our company’s heart is to serve the best content creators on the web!
Day in the Life:
You’ll do well if you have:
There is limitless opportunity here for the person who makes themselves valuable. We're a young company and growing fast, so strong leaders and strong performers will have opportunity to grow and see increasing responsibility.
We regret that we are unable to respond to each resume. Only those individuals selected for interviews will be contacted. CafeMedia is an equal opportunity employer.